Last Updated: March 06, 2025
At VERTEX DESIGN GROUP LLC, we want you to love your purchase. If something isn’t right, here’s our refund policy:

  1. Eligibility
    Returns are accepted within 30 days of delivery.
    Items must be unused, in original packaging, and in the same condition as received.
  2. Process
    Contact us at info@https://vertexdesig.junipervision.com/ to initiate a return.
    Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
    Once we receive and inspect the return, we’ll issue a refund in USD to your original payment method.
  3. Exceptions
    Personalized or custom-made items are non-returnable unless defective.
    Shipping fees are non-refundable.
  4. Damaged or Defective Items
    If your item arrives damaged or faulty, email us within 7 days of delivery with photos, and we’ll arrange a replacement or refund.
    We’re here to help—reach out with any questions!